Shipping policy

All items purchased through the website will be sent by courier to UK addresses and can be tracked via the courier company’s website. Customers will receive notifications by email and will have the option of re-arranging the delivery or leaving it with a neighbour.

Due to our deliveries being made by courier, you may choose a delivery address which is different to your billing address. If you have special requirements, please contact the studio on info@racheltrevormorgan.com to discuss delivery options or collection.

We also provide preferential grouped shipping if you buy more than one hat. Please email us with the style numbers and your full shipping address so we can give you a quote.

Delivery times

The majority of our products are available for immediate purchase and delivery within 2-3 working days. Need a piece sooner? Email the studio by 3pm to allow us to arrange an overnight delivery to a UK address. International delivery times vary depending on the final destination. We would advise 1-2 working days for the USA and Europe, and 3-5 working days for Australia. Please note that for deliveries to a non-EEA country, you are responsible for all import and export charges as well as all duties, fees and charges associated with the delivery.

List of countries we ship to:

Australia, Austria, Belgium, Canada, China, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Guernsey, Hong Kong, Hungary, Indonesia, Ireland, Isle of Man, Italy, Japan, Jersey, Luxembourg, Mexico, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates (UAE), United States (USA).

If your country is not in the list, please email the studio to ask for a shipping quote.